‘Seva Setu’ will further strengthen good governance, transparency, and citizen-centric administration in the state: Shri Sai
AI-powered ‘Seva Setu’ brings 441 government services onto a single platform
Raipur (thestates.news) | Chief Minister Shri Vishnu Deo Sai on Wednesday launched the upgraded version of the e-District project, ‘Seva Setu’, from Mantralaya Mahanadi Bhawan in Nava Raipur. The platform, developed by the Chhattisgarh Infotech Promotion Society (CHiPS), aims to improve access to transparent and efficient digital citizen services under the Public Service Guarantee Act.
Chief Minister said the use of modern technology and artificial intelligence will make digital citizen services more effective. Chhattisgarh has made steady progress in digital governance, from the CHOICE model launched in 2003 to the e-District system in 2015, and now to ‘Seva Setu’. The platform has emerged as a key tool for citizen empowerment and has benefited lakhs of people.
He added that ‘Seva Setu’ now offers 441 government services on a single portal, including 54 new services and 329 redirected services. Information on services will also be available through WhatsApp. More than 3.2 crore transactions have been carried out so far, with a similar number of certificates issued, including key documents such as income, caste, residence, ration card, and marriage registration. With integration of more than 30 departments, the platform has developed into a strong ‘one stop solution.’
Chief Minister expressed confidence that ‘Seva Setu’ will further strengthen good governance, transparency, and citizen-centric administration in the state. The project is being managed at the state level by CHiPS, while implementation at the district level is carried out through District e-Governance Societies (DeGS) under the leadership of district collectors.
