States

CM Vishnu Deo Sai Reviews CM Helpline and Grievance Management System

Chief Minister Personally Interacts with CM Helpline Caller Shri Poonaram Thakre

Raipur (thestates.news) | Chief Minister Shri Vishnu Deo Sai reviewed the functioning of the CM Helpline and Grievance Management System (1076), including its technical infrastructure and grievance redressal mechanism. During the visit, he obtained detailed information from officials and issued necessary instructions to ensure the timely and effective delivery of services to citizens. The ministers reviewed the helpline operations, the grievance management system, and the services provided to citizens.

The Chief Minister visited the helpline centre and inspected the process of complaint registration, monitoring and resolution. While interacting with officials, he emphasised the need for prompt grievance redressal and ensuring transparency and accountability. He stated that the government’s priority is to provide timely and effective solutions to every citizen’s concerns.

Chief Minister Speaks Directly with CM Helpline Caller Shri Poonaram Thakre

On the occasion of the inauguration of the CM Helpline Centre, Chief Minister Shri Vishnu Deo Sai reviewed the helpline’s operational system. During the inspection, he personally spoke to Shri Poonaram Thakre, a caller who had contacted the helpline, and enquired about his name, place of residence and grievance.