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BSNL’s uninterrupted Communication Services providing relief to pilgrims and security forces at the Mahakumbh 2025 in Prayagraj


Free SIM distribution and state-of-the-art communication facilities provided in the Mela area

New Delhi (thestates.news)| Under the Atmanirbhar Bharat initiative, Bharat Sanchar Nigam Limited (BSNL) is playing a key role in strengthening the communication infrastructure at the Mahakumbh 2025, to ensure reliable connectivity. BSNL has set up a dedicated customer service center in the Mela area, where pilgrims and devotees are receiving on-site assistance, complaint resolution, and uninterrupted communication services.

At the Kumbh Mela, pilgrims from different parts of the country are being provided with free SIM cards from their respective circles. If any pilgrim loses or damages their SIM card, they will not need to return to their home state. BSNL has arranged to supply SIM cards from all circles across the country to the Mela area. This service is completely free, ensuring that pilgrims can easily stay in touch with their family and friends. BSNL has set up a camp office at Lal Road Sector-2, from where all communication services are being managed.

There has been a significant increase in demand for services like fiber connections, leased line connections, and mobile recharges in the Kumbh area. Keeping in mind the convenience of the public, SIM cards from different states have been made available, benefiting not only the pilgrims but also the security forces stationed there. BSNL’s Chief General Manager for the Prayagraj commercial area, Shri B. K. Singh, mentioned that during Amrit snans on Makar Sankranti and Mauni Amavasya, the quality of communication services remained intact, and despite heavy crowds, the network did not experience any disruptions.

To ensure uninterrupted communication services during Mahakumbh 2025, a total of 90 BTS towers have been activated in the Mela area. These include 30 BTS (700 MHz 4G band), 30 BTS (2100 MHz band), and 30 BTS (2G-enabled). Additionally, internet leased lines, Wi-Fi hotspots, high-speed internet (FTTH), webcasting, SD-WAN, bulk SMS service, M2M SIMs, and satellite phone services have also been provided in the Mela area. Through this initiative, BSNL is ensuring seamless communication for millions of pilgrims, administrative officers, security forces, and volunteer organizations, helping in the smooth operation of the event.(S-PIB)