States

Good Governance Should Not Remain on Paper, but Be Visible as a Positive Changes in People’s Lives and the Working Style of Officials: CM Vishnu Deo Sai

Chief Minister Shri Sai Launches the e-Pragati Portal

Five Departments and Five Districts Receive Chief Minister’s Excellence Award for Good Governance and Innovation

Raipur (thestates.news) | Good governance should not remain confined to paper, but must be reflected in positive changes in the lives of the people and in the functioning of officials. Chief Minister Shri Vishnu Deo Sai said this on Saturday while addressing the Chief Minister’s Excellence Award 2025–26 programme organised in Nava Raipur.

On this event, which was organised by the Department of Good Governance and Convergence, Chief Minister Shri Sai honoured five-five departments and districts respectively with the Chief Minister’s Excellence Award for good governance and innovations. On this occasion, the Chief Minister also launched the e-Pragati portal, through which construction works costing more than Rs 25 crore across all departments of Chhattisgarh will now be monitored. Through this portal, every aspect—from project approval to budget, wages, payments, MIS and structure level—will be monitored by the Chief Minister’s Office.

Chief Minister Shri Sai said that the objective of good governance is to ensure that the ‘last person’ in society does not have to run from pillar to post for basic services. Through Atal Digital Service Centres started in panchayats, rural citizens are now getting facilities such as Aadhaar services, pensions, banking and bill payments at a single location. The government has taken several initiatives through technological innovations to ensure effective delivery of good governance to citizens. In this sequence, the e-Pragati portal has been launched today with the aim of making the implementation of major state projects and schemes more effective, transparent and time-bound. The portal will provide real-time data on the progress of schemes and ensure better coordination among departments, district administrations and the Chief Minister’s Office. This will further strengthen e-governance in the state and enable citizens to receive the benefits of schemes in a timely and convenient manner. He directed all collectors, secretaries and concerned officers to regularly update the progress of schemes.

Chief Minister Shri Sai said that the philosophy of good governance has been deeply understood through Pandit Deendayal Upadhyaya’s concept of Integral Humanism, revered Atal Ji’s vision of Antyodaya, and the leadership of Prime Minister Shri Narendra Modi.
Chief Minister Shri Sai said that Chhattisgarh has established the country’s first Department of Good Governance and Convergence, which acts as the hub for coordination and effective implementation of all schemes. Over the past two years, more than 400 policy reforms have been undertaken, obsolete and redundant laws abolished, and several others amended. These reforms have simplified the lives of citizens and made administration more efficient. Today, innovative efforts of five districts and five departments have been honoured through the Chief Minister’s Excellence Award, which will motivate officers doing good work. From the coming year, this award will be given in eight different sectors, including e-governance, service delivery, and rural and urban development. This clearly reflects the emergence of a strong culture of innovation and good governance in Chhattisgarh.’

Chief Minister Shri Sai said that to promote innovation in governance, the “Pahal” and “Prerna” schemes are being launched. “Pahal” will support new ideas, while “Prerna” will help scale up successful initiatives. A Chief Minister Helpline will also be launched soon to strengthen grievance redressal and public participation. To improve service availability, procedures are being simplified and the Public Service Guarantee Act is being developed as LSG-2.0.’

Chief Minister Shri Sai said that in changing times, technology has become an integral part of lifestyle. Recognising the power of digital resources, the government has made technology a key tool of good governance. Making all citizen services available online is the top priority. E-Office has ensured both speed and transparency in government functioning. Files now move with a click instead of taking weeks or months. This has enhanced accountability of employees and officers and reduced the scope for corruption. E-Office was initially introduced in the Secretariat and has now been implemented in the offices of heads of departments. In the coming months, it will be rolled out across all divisions and districts.

Chief Minister Shri Sai said that recognising officers and employees for excellent performance in e-Office by Chief Secretary Shri Vikas Sheel is a commendable initiative that is bringing positive changes in work culture. Biometric attendance is also being implemented in all offices in a phased manner.

Chief Minister Shri Sai said that under the leadership of Prime Minister Shri Narendra Modi, India has emerged among the world’s largest economies, with good governance being the biggest contributing factor. India’s global leadership in digital payments is also a result of good governance.’

He said that the permit system for mineral transportation has been made online, curbing corruption and ensuring protection of resources for development works. Similarly, government procurement has been linked to the GeM portal, enhancing transparency and competition. He directed officials to ensure timeliness and transparency in procurement processes.

Chief Minister Shri Sai said that due to 10 revolutionary initiatives undertaken in the Registry Department, citizens can now complete property registration from home. Under the new industrial policy, investment proposals worth over Rs 7.83 lakh crore were received in the past year. Through Single Window System 2.0, investors are being provided faster approvals and clearances.

Chief Minister Shri Sai said that under Sushasan Tihar, 41 lakh applications were resolved by reaching villages directly, which is a strong example of public participation. He said that letters and applications from MPs and MLAs should be resolved in a timely manner, as dialogue, coordination and feedback are essential for good administration.

Chief Minister Shri Sai said that along with strengthening law and order, effective implementation of schemes in Naxal-affected areas is necessary. Proper communication of government decisions and achievements is equally important.

He said that under the Chhattisgarh Anjor Vision, a clear roadmap has been prepared by reviewing targets up to 2030 to make the state prosperous and developed.