Raipur (thestates.news)|Chief Minister Shri Vishnu Deo Sai chaired a high-level review meeting of functioning of CM Helpline 1076 at its office in the CBD Building in Nava Raipur on Friday.
During the meeting, he said that timely, sensitive and effective resolution of citizens’ problems is the first measure of good governance. Launched with this objective, CM Helpline 1076 has, within a short period, emerged as an important and trusted channel for the people of Chhattisgarh. Citizens no longer need to make repeated visits to government offices to resolve problems related to ration, pensions, electricity, housing, drinking water and other public services. They can register complaints by calling 1076 from their homes, and the resolution of these complaints is being monitored regularly.
Chief Minister Shri Vishnu Deo Sai sought detailed information on complaints received, their resolution, feedback from complainants, and department-wise and district-wise performance. Through video conferencing, he reviewed the status of complaint resolution in the districts with all District Collectors.
