States

Officials Must Treat Citizens with Courtesy: CM Vishnu Deo Sai

Courtesy and Sensitivity Must Define Administrative Conduct: Chief Minister Shri Vishnu Deo Sai

Raipur,(thestates.news) |Chief Minister Shri Vishnu Deo Sai has issued clear and firm instructions to government officials to make the administrative system more people-centric and sensitive, emphasising that citizens must be treated with courtesy, patience and respect. He stated unequivocally that officials at both headquarters and field levels represent the face of the government, and their conduct directly shapes its public image.

Chief Minister Shri Sai underlined that listening to people is the foremost duty of administrative officers. He cautioned officials to take public grievances seriously and remain focused on solutions. “Dialogue becomes meaningful only when it is rooted in empathy and a genuine intent to resolve problems,” he remarked.